A foundational partnership

For over 15 years, we’ve been part of a close and collaborative partnership with Nike—creating digital experiences and content across their apps, dot com, and social extensions. We have a track record of helping the brand tackle some of their most challenging digital briefs and this was one of those opportunities. 

Creating a holistic, grounding experience for members

Through member-focused exploration and experimentation, we landed on an off-platform solution that allowed us to leverage and reflect data in new and interesting ways. We didn’t just recycle patterns and behaviors around movement and product, but pulled out insights and asked questions that offered real value for members. Working within Nike’s Well Collective look and feel, we used blurred type, grainy textures, and translucent UI to build an experience that was compelling, vibrant, and most of all, inspiring. To bridge the digital and the physical, we started with a grounding moment of deep breathing, helping members get centered for their journey. 

Inspiration driven by insights

Our overall aim was to design and build a journey that opened up a two-way conversation with our most loyal members, allowing us to re-engage in the coming year through personalized stories, products, prompts and experiences to help them achieve their future goals. A new look, a fresh workout, more meditation time, building community—we expanded our idea of personal growth to go beyond the typical metrics and activities for more well-rounded and inclusive intention-setting.

In-house development brings the vision to life

Working in lockstep with design and strategy, the development team implemented the technology, architecture and componentry that ensured an elevated user experience and prioritized security and accessibility.

To achieve these goals, the site was divided into three regions—North America, Europe, and Asia Pacific—and AWS was utilized for routing and caching. Additionally, our dev team managed the records of 21 million Nike members with automated multi-region replication and CI/CD pipelines, all orchestrated through GitHub Actions and Terraform. Localization efforts spanned 14 languages (21 locales) and employed JSON files translated by Nike's Localization team. The front-end was powered by React + Remix using GSAP as our core animation library, while authentication relied on Nike's OIDC provider. All development was WCAG AA 2.1 compliant. Knowing the site would receive a ton of traffic in a short time, we prepared by load testing a million requests a minute before launch day and our architecture stood up to the challenge.